CHANGING AN ‘OPEN’ JOB ORDER TO ‘CANCELLED’ OR ‘UNFILLED’

 

 

 

Every job order that is entered as ‘Open’ will eventually be filled by one of your employees, or it will not be filled, for one reason or another.  Once it has been determined that your organization will NOT fill this ‘Open’ order, you will need to move the job off of the list of ‘Open’ orders, and onto a list of ‘Cancelled’ (orders cancelled by client) or ‘Unfilled’ (orders you were unable to fill) orders.

 

Note:  before you can change ‘Open’ job orders to ‘Cancelled’ or ‘Unfilled’, you must have created employee files with a social security number of less than 10,000 (000-00-0001 – 000-00-9999)

Examples:    Employee name -     *Open Job Order

                                              *Cancelled Job Order

                                              *Unfilled Job Order

 

Note:  you should have a set of Skill codes that describe the various reasons why a job will not be filled.

 

Once you have been notified that the job has been cancelled, you must access the ‘Open’ order to change the order from ‘Open’ to ‘Cancelled’.

 

Only a few areas will MUST to be changed on the original ‘Open’ order.  You should, however, inspect the order detail carefully, to make certain that everything on the order is accurate for historical purposes.

 

The only areas REQUIRING a change are:

(1) Social Security Number – must be changed from the ‘Open’ order number to ‘Cancelled’ or ‘Unfilled’ order number.

(2) Order Filler – will be changed to match up with the ‘Cancelled’ or ‘Unfilled’ code.

 

Areas RECOMMENDED for change are:

(1) Fill Date – change to reflect the date the order was cancelled.

(2) Fill Time – change to reflect the time the order was cancelled.

(3) Job Skill 4 – if the Job Skill 4 area is blank, add a Skill code to describe the reason the job was cancelled.

(4) Activity comment – add a final comment, if desired, regarding the cancellation.

(4) General Comment – should already contain the job description.  Add additional detail, if needed, to make certain that the job description is accurate.

 

 

 

The following is a list of the different features described in this document:

 

How To Access Job Order Entry To Change Existing Job Orders

 

How To Change an ‘Open’ Job Order to ‘Cancelled’

 

Required Changes

 

          Recommended Changes

 

          Social Security Number or Special Job and Customer Code

 

          Order Filler

 

          Fill Date/Time

 

          Finished With Job Detail Screen

 

          Job Activity Comment

 

          General Comments

 

          Job Order Entry Complete

 

 

 

HOW TO ACCESS JOB ORDER ENTRY TO CHANGE EXISTING JOB ORDERS

You may get back into an existing job order several ways:

 

From the ‘Operations Area Searches’ Menu:

(1) From the ‘Operations Area Searches’ menu, click [Name Search], bring up the appropriate *Open personnel file, <DOUBLE-CLICK> the desired job order, and then click [Data Entry].

          OR

(2) From the ‘Operations Area Searches’ menu, click [Customer Search], bring up the appropriate customer file, click [Jobs], and then <DOUBLE-CLICK> the desired job order.  Click [Data Entry].

          OR

(3) From the ‘Operations Area Searches’ menu, click [Other Menus], from the ‘Operations Area Master’ menu, click [Data Entry], from the ‘Operations Area File Changes’ menu, click [Job Order].

Note:  you can make changes to existing records through this option ONLY IF your Payroll System Requirements file is set for ADDS and CHANGES.  If it is set to ADD ONLY, you cannot make changes using this option.  You can make changes by going to the Search menu, accessing the personnel file or customer file and using the ‘Change’ option.

 

 

From the ‘PayBill Library Master’ Menu:

(1) From the ‘PayBill Library Master’ menu, click [Timesheet Processing], then click [Employee and Applicant Search].  Bring up the appropriate *Open personnel file.  <DOUBLE-CLICK> the desired job order, and then click [Data Entry].

          OR

(2) From the ‘PayBill Library Master’ menu, click [Timesheet Processing], then click [Customer, Prospect and Contact Search]. Bring up the appropriate customer file, then click [Jobs].  <DOUBLE-CLICK> the desired job order, then click [Data entry].

          OR

(3) From the ‘PayBill Library Master’ menu, click [File Maintenance], then click [Job Orders].

 

Regardless of the method, the screen will display:

 

(Click ‘Options’ or <RIGHT CLICK> on the screen to see options and shortcut keys)

 

HOW TO CANCEL AN ‘OPEN’ JOB ORDER

Only two areas must be changed on the original ‘Open’ order in order for it to be considered ‘Filled’.  You should inspect the order carefully, however, to make certain that everything on the order is accurate for historical purposes.

 

The only areas REQUIRING change are:

(1) Social Security Number - need to change from the ‘Open’ order number to the ‘Cancelled’ or ‘Unfilled’ order number.

(2) Order Filler - must be changed to reflect *C for ‘cancelled’ orders or *U for ‘unfilled orders.

 

Areas RECOMMENDED for change are:

Areas RECOMMENDED for change are:

(1) Fill Date – change to reflect the date the order was cancelled.

(2) Fill Time – change to reflect the time the order was cancelled.

(3) Skill Code #4 - replace skill code #4 with the proper code indicating the reason this job order was cancelled.  Since you may lose a skill code currently appearing in skill code #4, you may wish to add a job order comment describing the code that will no longer appear and any other detail regarding this change.

(4) General Comment – should already contain the job description.  Add additional detail to describe the reason the job was cancelled.

 

 

Social Security Number Or Special Job:

To change an ‘Open’ job order to ‘Cancelled’ or ‘Unfilled’, key the appropriate ‘Cancelled Job Order’ or ‘Unfilled Job Order’ social security number.

          OR

Click [Special jobs] to select the appropriate social security number for ‘Cancelled’ or ‘Unfilled’ job orders.

 

The screen will display:

(Click ‘Options’ or <RIGHT CLICK> on the screen to see options and shortcut keys)

 

When you see the special job you wish to select, <DOUBLE-CLICK> on the special job and it will be selected and keyed for you.  If you do not see the special job you want, click [PageDn] to view more special jobs.  When you get to the end, [Top] will start the special jobs over again.  To not make a selection from this screen, click [Close].

 

Look at the upper middle area of the screen to verify that the name displayed is the correct person.  If this is the correct employee, click [OK].  The system will look to see if the employee is currently assigned to any other jobs that have not yet ended.  If one or more jobs are located, the screen will display a message in red.

 

 

Click [Ignore] to continue.

 

The screen will display the details from the previously entered Open order.

 

 

Order Filler:

The order filler will no longer display *O – it will now dipslay the first two characters of the employee name (employee name = *Cancelled Job Order = *C as order filler).

 

 

Fill Date:

The fill date would normally reflect the date the order was filled.  The fill date defaults to 999999.  In this case, you will change the date to reflect the date the order was cancelled.

 

Key the date the order was cancelled,

          OR

Select a date by clicking the  button (prompt and select button) to the right of dates throughout SkilMatch2.  The  button will display a calendar from which you may click on a date to select, and then click [OK] to key the date.

 

 

Fill Time:

The fill time should be changed to reflect the time the order was cancelled (military time).  The fill time defaults 0000.

Example of military time:  0800 is 8:00 a.m.; 1500 is 3:00 p.m.; 1750 is 5:30 p.m.; etc.

 

Key the time the order was cancelled.

 

 

Job Skill #4:

The skill codes normally describe this major skills required for this job.  We recommend that if Job Skill #4 is blank, you should select an appropriate Skill Code to describe the reason the job was cancelled or not filled.

 

Note:  skill #1 is used on the customer billing summary report (refer to document Menu PBRPRQ, Item Billing Summary for additional information concerning this report); also, gross profit reports (refer to document Menu PBGRPR, Items 1 – 16 for additional information concerning these reports) may be sorted by skill.

 

Replace skill code #4 with the proper code indicating the reason this job order was cancelled.  Since you may lose a skill code currently appearing in skill code #4, you may wish to add a job order comment describing the code that will no longer appear and any other detail regarding this change.

          OR

If you are uncertain which skill codes to use, select a skill code by clicking the  button (prompt and select button) to the right of the skill area.

 

The screen will present:

 

 

Refer to document Menu CHANGE, Item Skill Codes for additional information on using the skill code locator.

 

 

Finished With Job Detail Screen:

Since this order will not be used for payroll or billing, it’s main purpose is historical.  With this in mind, we would recommend that all areas reflect the details that were in effect at the time the order was cancelled.  The detail may be of value in the future when tracking trends in job order cancellations.

 

If you do NOT wish to continue canceling this ‘Open’ order, click [Exit].

If you have finished making required and recommended changes to this order, and wish to continue, click [Ok].

 

The system will validate all of the data on this screen.  If the system finds any invalid dates or any invalid codes or any changes made to default data, you will receive a warning message at the bottom of the screen.

 

The error may or may not have an [Ignore] override option that is your approval of the data as it currently appears.

 

Once all codes and rates have been validated and approved, you will automatically go to the job order activity comments screen.

 

The screen will display:

 

(Click ‘Options’ or <RIGHT CLICK> on the screen to see options and shortcut keys)

 

Job Comment:

Since this was once an ‘Open’ order, this job should have existing Activity comments that provide insight into the activity that took place in attempting to fill the order.  If necessary, add a final comment regarding the cancellation.

 

There are two ways to add an activity comment.  One method allows the free-form keying onto a one-page, 15-line screen.  The other method pre-defines a blank screen with suggested data topics.  Use of a ‘Mask’ communicates to each user the required data that should be collected when canceling an ‘Open’ order.

 

How to add a comment that is 1-15 lines long, optionally pre-formatted:

Key a comment type and press the <TAB> key to advance to the comment area.

          OR

Select a comment type by clicking the  button (prompt and select button) to the right of the comment type.

 

The screen will display:

 

 

When you see the comment type you want to use, <DOUBLE-CLICK> on the comment type and it will be selected and keyed for you.  If you do not see the comment type you want, click [PageDn] to view more available comment types.  When you get to the end, [Top] will start the comment types over again.  To not select a comment type, click [Close] to return to the add comment screen.  Press the <TAB> key to advance to the comment area. 

          OR

To select a comment type with a pre-formatted comment area, click [Mask].

 

The screen will display:

 

 

If you do not see the mask type you want, click [PageDn] to view more available mask types.  When you get to the end, [Top] will start the mask types over again.  To not select a mask type, click [Close].  When you see the mask type you want to use <DOUBLE-CLICK> on the mask.

 

You will be returned to the comment area with your cursor positioned for keying your comment on the formatted screen.

 

 

General Comments Screen:

The current ‘General Comments’ screen should contain a more detailed description of the job requirements.  You may want to make final adjustments to the order so that historical information regarding the ‘Canceled’ order will be accurate.  To update this screen, click [General comment].

 

The screen will display:

 

 

Each line can hold up to 74 characters.  Keying on this screen does not ‘wrap-around’ like a word processing document.  If you key into all 74 spaces, then the system will simply ignore the 75+ character.  You must keep an eye on the screen.  When you get to a logical break, you should <TAB> to the next line before you continue keying.

 

If you decide that you want to start over with the comment, click [Clear screen] to clear the comment type and the comment area, ready to start over.

 

Click [Cancel, don’t save changes above] to return to the job comments screen WITHOUT retaining the changes keyed on this screen.

 

Click [OK, save as above] to continue and retain the information keyed on this screen.

 

Job Order Entry Complete:

When the job detail (front screen), general comments screen, and activity comment screens are complete and approved, click [Finish] to update the job – changing it from ‘Open’ to ‘Canceled’ or ‘Unfilled’.