Develop internal procedures to “mark” records for
selection. Train all staff members on
these procedures.
Identify and select the records that should be included (which
applicants/employees/customers/customer contacts should receive the information
you are preparing?)
This may be done in one of several ways:
1. Existing SkilMatch report
2. Query/400 query
3. NGS-IQ query
4. Client Access Data Transfer
5. Others (Crystal Reports, etc)
Download the data to Excel.
This may be done in one of several ways:
1. Client Access Operations Navigator
2. Client Access Data Transfer
3. NGS-IQ Qport Access
Set up your mail merge or create labels using Microsoft
Word. Use the Excel spreadsheet as your
“source document”.
Note: if you send correspondence to a specific group of people on a regular basis and would like assistance with any of the steps outlined above, please call to schedule an appointment. We will work one-on-one with you to develop the best approach for your particular situation.