The SkilMatch mission
statement: “The mission of
SkilMatch is to continue to provide premier, reliable products and
services for the staffing industry...
as we have for over 25 years...
including best of breed technology systems, front and back office
integrated software solutions and 24x7x365 immediate response support
services... enabling customers to
experience increased efficiency and productivity to enhance sales... enabling customers to experience reduced
overall administrative tasks and costs to enhance profits... enabling customers to focus on the
development and profitability of their own businesses without having to ‘worry’
about technology and how it works.”
We provide stable, integrated, rewarding
software systems designed to please owners, stockholders, front and back office
staff, prospects, customers, employees and applicants.
We provide systems for 1 user in 1 office or
1000+ users in multiple offices.
Whether you’re a small company or a big company, we have everything you need.
Search, Sales, CRM,
Résumés, Pay, Bill, Web, E-Mail, Calendars, Accounts Receivable,
Accounts Payable, Staff Payroll, General Ledger
Ten reasons to
select SkilMatch...
ü
1. Our true total integration
ü
2. Our stable established organization
ü
3. Our Web-based or server implementations
ü
4. Our “we have everything” software
ü
5. Our optional software and interfaces
ü
6. Our initial and on-going training
ü
7. Our unmatched 24 x 7 support
ü
8. Our premium technology infrastructure
ü
9. Our free electronic data conversion
Return to 10 reasons to select SkilMatch
There’s a BIG difference between “InteGRATED”
and “InterFACED”!
Many systems are marketed and advertised as inteGRATED.
But
they’re not inteGRATED. They’re
interFACED...
InterFACED is COMPLICATED! When a business is started in one
building, then needs to expand to the building next door, a bridge (i.e., interface) is needed
between them. When a third building is
needed, a bridge to that building is also needed. Each building was built by a different builder, using a
different electrical
system, different plumbing, a different foundation, different
everything. Who builds and
maintains the bridges? If the
foundation of one building moves or changes, the bridge probably needs
adjustment, too. Who is
responsible? The bridge builder? The house builder(s)? YOU? The first builder isn’t responsible for
the second house or the third. And the
bridge builder will always say, “The bridge was fine when I built
it.”
Typical interFACED software is
similar. “TempX” search
software interFACES to “PayX” payroll software which interFACES
to
“GenX” general ledger software. Each
product was built independently with different databases, different rules, even different languages. They “upload” and “download” to each other
through “bridges” (interfaces) written by someone, usually another different
party. In addition, the databases, typically, only
upload in one direction, not back to the front office database where it is needed for efficiency
and productivity! When one version
changes or something doesn’t work, who takes responsibility, and how
fast, since most problems are time-sensitive?
InteGRATED is SIMPLE! A multi-story office building is built by one builder using one electrical
system, one plumbing system and one foundation --
all inteGRATED to provide a stable environment that makes
sense. It all works together and everyone
knows who is responsible if something needs to be adjusted or fixed.
SkilMatch is a complete,
inteGRATED system. It was developed
for our own staffing company more than 25 years ago, and it’s improved every
year, just like a Mercedes is improved each year. We designed, authored and own the front office, the payroll and billing,
the receivables, the payables, the staff payroll and the general ledger. It all works TOGETHER and it is not
necessary to upload or download data between “products”. One customer file and one employee file
are used throughout the system.
Back office information, like payroll check and billing detail is
available for viewing by front office staff with security.
All SkilMatch information flow is two-way. For instance, if accounting sets a credit
limit for a customer, and the customer exceeds the limit, the system can
automatically prevent the front office from entering new orders. Or, imagine someone in your front office
answering this question for one of your temps, “How many hours do I need to
get my next vacation bonus?” How would they answer? In SkilMatch, the front office person clicks
“Bonuses” on the employee’s file and says, “You last took a bonus in April
of 2005 and you currently have 857 hours towards your next bonus.” SkilMatch has many, many inteGRATED
features for better efficiency.
All information is in one database and is quickly available where
and when it’s needed!
SkilMatch is truly inteGRATED and handles all problems, 24x7.
Here is the crucial question to ask to really
know which software is truly inteGRATED
and which software is merely interFACED...
“Who WROTE, OWNS and SUPPORTS all the software?”
Return to 10 reasons to select SkilMatch
“Who” you buy from is just as important as “what” you buy.
We’re nice people. We have great products and support. We have thousands of loyal
users. We’ve been in business for over 50 years.
We’re the kind of organization we
would want to support us if we were shopping for a system.
We’re the industry’s oldest, most-stable
vendor. SkilMatch has been in the
Staffing Industry under the same ownership for over 50 years. Our software design grew from requirements
to automate our own staffing service, Lyman's, in the mid-1970s. Founded in 1951, and with more than 100
staff employees located in Houston, we needed to design a multi-user,
user-friendly, easy-to-learn, fully integrated system. Our software runs virtually
"bug-free" and is enhanced each year. We sold our staffing business in 1988 and devote 100% of our
efforts to SkilMatch.
Our staff is tenured and knowledgeable. SkilMatch staff members
know your staff’s jobs and problems because they have had those jobs! Virtually every SkilMatch employee has worked in staffing before
switching to “software” and most of our staff have been with us over 10 years -
many over 25 years! Our programmers and
development staff know all the ins and outs of our products because every line of computer
code in SkilMatch was written by
one of the current programming staff.
Our customers are loyal and don’t replace
our systems. We provide our
premier SkilMatch software and
systems to many staffing enterprises across the USA. There are thousands of SkilMatch users. Our customers depend on us and keep our
systems as they grow from a few users in one office to hundreds of users in
many offices. We have replaced most
other systems.
Talk to our customers about our support. Our support system is
"unbelievable", "superior", "like no other" --
that's what our customers say! We are here to support you the way you want to
be supported. Our customers are our
biggest fans. If you haven't already
talked with our customers, we encourage you to talk to them -- so that they can
tell you what you've been missing without the SkilMatch system.
Annual user meetings help us keep
up-to-date. Our annual
user-group meetings are held to inform our users of new enhancements, new
products and general technology updates.
The users are also encouraged to participate in an interactive
discussion that contributes to a “wish list” of SkilMatch enhancements.
We’ve been selected by IBM to represent
the staffing industry. SkilMatch was selected by IBM to be a remarketer for the
staffing industry because of our industry expertise. We know the hardware details, the software details and the
staffing business details!
Return to 10 reasons to select SkilMatch
“One size fits all” doesn’t make sense in
today’s complex business and technology environment.
SkilMatch
offers an ASSORTMENT of system implementation
alternatives and pricing models:
ü
Server-Based or ASP Web-Based System
Technology.
ü
Full-Suite or By-Module Integrated
Software.
ü
Purchase or Rental or Purchase+Rental
payment plans.
Other vendors have limited options. When a vendor only offers
server-based systems or only offers Web-based systems or only offers any one kind of system,
that vendor is not recognizing the variety of needs and requirements that
individual companies may have in today’s demanding environment.
SkilMatch has many
options. From the
smallest start-up to a large public company, SkilMatch has flexible products and pricing plans
available. For instance, you can “rent”
SkilMatch via the
Internet, for $39 - $99 per month, per user, using our IBM servers at our
corporate office without daily system responsibilities like back-up or software
updates. Or, you can license SkilMatch for your own
server for $695 - $1690 per user.
For
medium to large companies,
we
recommend our server-based flagship product...
This is a traditional, full-suite, server-based purchase. SkilMatch “Platinum” requires software license purchases and requires
a customer-owned server. The integrated
software suite includes: FrontOffice (search, sales),
PayBill (pay, bill, receivables), BackOffice (staff payroll, payables, general ledger).
Just one server
is needed. SkilMatch Platinum customers need just one server
to provide access for all offices.
They manage their server and back-ups.
As they grow, the SkilMatch software and
system grows with them and they should never have to change software or go
through a disruptive conversion. Their SkilMatch system is fully
integrated, front office through pay and bill, accounts receivable, accounts
payable and staff payroll, with everything posting automatically to the general
ledger. They can operate in, and report
taxes to, any U.S. taxing authority.
They can run and manage up to 89 different federal ID companies, each
with multiple branches and separate databases.
SkilMatch Platinum customers
can compete more effectively because they have a full-suite software system
that is competitive with the systems of the largest staffing companies.
SkilMatch Platinum is
designed for staffing services that have adequate capital to invest in a
full-suite, owned, traditional, complete and flexible hardware
and software system structure.
Most medium to large and
multi-office staffing companies choose this system. It’s the best!
With SkilMatch Platinum, you can start
and stay with the best!
Before
we present our four ASP Web-based choices,
best
suited for smaller companies,
let’s answer these
questions...
Why so many options? In the past, startup costs for our premier
Platinum system were, often, unaffordable for smaller companies. They frequently couldn’t afford SkilMatch, and bought something else
that didn’t provide everything they needed.
When growth provided the necessary capital to upgrade to SkilMatch, they had to experience a
disruptive conversion and lost their investment in the inferior system.
What is an “ASP”? We now offer four Application Solution
Provider solutions that don’t require a customer-owned server or, in
some cases, don’t even require software licenses. With a SkilMatch ASP, a smaller company can have the
benefits of SkilMatch without all of
the Platinum startup costs. Most
other ASPs actually require purchase of software licenses and purchase of a
dedicated server that is then “hosted” at the ASP provider’s site. Using SkilMatch ASP solutions,
software is either rented or purchased.
Server access is rented, via the Internet, using powerful SkilMatch servers at our
office. We handle server
administration, server I.T. “stuff”, server back-ups and server software
updates.
What are the benefits of an ASP? Using our ASP solutions, a smaller company
can start with the best at a lower startup investment and low, monthly costs - just $39 - $99 per user. A SkilMatch ASP customer has
the same basic software functions they’d have if they had their own
server. They can compete more
effectively because their software is competitive with the largest staffing
companies. And all ASP customers can
easily transition to our Platinum system, when or if desired, without having to
go through a troublesome “conversion” -- we just “move” your data to your
server without disturbing or re-training your users at all.
Using a SkilMatch ASP solution, you receive:
ü Access to
reliable SkilMatch IBM servers
ü Your own secured
SkilMatch database
ü Access to 24x7 SkilMatch support
ü On-line
documentation and user guides
ü Quality product
and usage training
Using a SkilMatch ASP solution, you provide:
ü An Internet
connection at each office
ü A Pentium-class
Windows PC for each user
ü At least one
printer per office
ü A commitment to
use SkilMatch correctly
ü Energy to grow
your business
For
smaller companies,
choose
one of our four ASP Web-based offerings...
This is a full-suite, ASP, Web-based
rental. SkilMatch “ASP-E” doesn’t
require
purchase of any SkilMatch software licenses and doesn’t require a
customer-owned server. The integrated
software suite includes: FrontOffice (search, sales),
PayBill (pay, bill, receivables), BackOffice (staff payroll, payables, general
ledger). SkilMatch ASP-E customers
pay low set-up fees, then rent full-suite software and IBM server access, via the
Internet, for their PCs for $99.
SkilMatch
ASP-E is designed for staffing services that
want the best but have limited capital to invest or don’t want equity in a
full-suite software system structure.
This is our most
popular ASP product because it’s full-suite
and just $99 per month per user.
This is a full-suite, ASP, Web-based purchase +
rental. SkilMatch “ASP-E+plus” does require
full-suite software license purchases, but doesn’t require a
customer-owned server. The integrated
software suite includes: FrontOffice (search, sales),
PayBill (pay, bill, receivables), BackOffice (staff payroll, payables, general
ledger). SkilMatch ASP-E+plus customers license
full-suite software, housed on our servers, then rent server access, via the Internet, for their
PCs for $39.
The SkilMatch
ASP-E+plus system is designed for
staffing services that have limited capital to invest in server hardware but
want equity in a full-suite software system structure so they may eventually
install their software on their own non-shared server.
This is a by-module, ASP, Web-based rental. SkilMatch “ASP OnDemand” doesn’t require a
software license purchase, and doesn’t require a customer-owned server. Choose from modules: FrontOffice (search, sales), PayBill (pay, bill,
receivables), BackOffice (staff payroll, payables, general ledger). SkilMatch ASP OnDemand customers pay low set-up
fees, then rent module software and IBM server access, via the
Internet, for their PCs for $99.
SkilMatch
ASP OnDemand is designed for staffing services
that need limited software function or have limited capital to invest or don’t
want equity in a by-module software system or want to add software modules
later.
This is a by-module, ASP, Web-based purchase +
rental. SkilMatch “ASP
OnDemand+plus” does require software license purchases, but doesn’t require a
customer-owned server. Choose from
modules: FrontOffice (search, sales),
PayBill (pay, bill, receivables), BackOffice (staff payroll, payables, general
ledger). SkilMatch ASP OnDemand+plus customers license module software, housed on our servers, then
rent IBM server access, via the Internet, for their PCs for $39.
The SkilMatch ASP OnDemand+plus system is designed for staffing
services that need limited software function or have
limited capital to invest but want equity in a module software system so they
may eventually upgrade to install full-suite software on their own non-shared
server.
Return to 10 reasons to select SkilMatch
SkilMatch is integrated ERP*
staffing software designed to unify and control
your entire staffing service enterprise.
*ERP (Enterprise
Resource Planning) software: “A packaged business software system that allows a
company to automate and integrate the majority of its business processes, to
share common data and practices across the entire enterprise, and to produce
and access information in real-time.”
From recruiting and
sales planning through relationship management, order fulfillment, payroll and
billing, accounts receivable, accounts payable, staff payroll and general
ledger, SkilMatch helps you
market and service faster and with greater impact.
SkilMatch
enhances your control over applicants,
employees, prospects and customers. Our
financial software and data gives staffing companies the visibility and
analytical tools needed to administer your business with detailed intelligence.
SkilMatch
is the foundation to link your entire business
cycle.
SkilMatch supports the Enterprise. The world is getting even smaller each
day. That doesn’t mean it’s easier for
staffing companies to manage multiple services, multiple locations and to break
into new markets. With different
employee and customer needs, different government regulations and
processes... expanding and managing
your business can be problematic.
Having the right information and infrastructure in place gives you the
flexibility and scalability to grow and control. SkilMatch manages multiple
relationships and multiple locations, each with individual and operational
needs, easily, efficiently and effectively.
SkilMatch controls processes. Reducing capital investment, re-focusing
on core products and services, precisely controlling transactions and
processes... these are the imperatives
of world-class staffing. To help our
customers succeed, SkilMatch overcomes
communication and data-sharing limitations, meets planning and servicing
requirements and enables visibility needed to control complex relationships and
data.
SkilMatch helps develop processes. SkilMatch establishes
comprehensive structural definitions and profiles of your applicants,
employees, prospects, and customers. It
establishes complete profiles of your staff’s capabilities and your service
areas’ taxing authorities. By
integrating and bringing these definitions online, SkilMatch provides the ability to manage the impact
and significance of service and accounting.
SkilMatch tracks and shares historical
data. In addition to
providing a complete view of stored and tracked histories, SkilMatch integrates and
allows multiple user access to the same records simultaneously and without
concern for who else might be using the record. Your staff can service, support and update the same customer and
employee records in the front office as those records are simultaneously
serviced, supported and updated by the back office. With true integration, back office records interact with front
office records. For example, when a
customer is over a credit limit, SkilMatch stops new orders
in the front office.
SkilMatch generates and
maintains documentation. As well as
tracking changes, contacts and “work in progress”, SkilMatch stores any
electronic file (emails, documents, videos, spreadsheets, etc.) and is a
virtual, unlimited "file cabinet" for all information. SkilMatch offers advanced
features like support for unlimited comments and no requirement for “purging”.
SkilMatch helps you to manage your
business more efficiently with fully integrated software functions.
The FrontOffice module helps you be more
efficient and productive and fill more orders faster.
ü
Applicant and employee search
ü
Résumé storage and search
ü
Customer and prospect search
ü
Job order search
ü
Skill and attributes search
ü
Availability search
ü
E-mail integration and storage
ü
Task and event calendar and tickler
ü
Activity ticklers for applicant and employees
ü
Activity ticklers for customers and prospects
ü
Activity ticklers for jobs and work orders
ü
Management reports with pay and bill data*
ü
Integrated contact management system
ü
Integrated sales tracking and management
ü
Sales reports with pay and bill data*
* (Pay and bill data included when utilizing SkilMatch
PayBill.)
The PayBill module helps you process more in
less time, meet customer needs
and provide vital reporting to your teams.
ü
Integrated single entry payroll and billing
ü
Management reports and analysis
ü
Sales activity and sales trends reports
ü
Accounts receivable and cash receipts
ü
Gross margin reports by many criteria
ü
Integrated magnetic media tax reporting
ü
Employment agency "cash-in" tracking
The BackOffice module ties everything together
and gives management the tools
to analyze and plan for growth.
ü
Integrated accounts payable
ü
Integrated general ledger financials
ü
Interface to other general ledger systems
ü
Pay, bill, AR and AP post to GL automatically*
ü
Staff payroll: secure, limited access
ü
Staff payroll: magnetic media tax reporting
* (Pay, bill and AR post automatically when
utilizing SkilMatch
PayBill.)
SkilMatch Web-based help and documentation makes learning easier.
On-line operating instructions and
documentation is available for viewing or printing from the Web through
program-sensitive help accessible on any SkilMatch screen. (Click here
for a sample, then click “Back” on your browser to return here.)
Return to 10 reasons to select SkilMatch
SkilMatch provides optional, integrated software
and interfaces for all the popular staffing industry functions you
need.
(Click logo for information,
then click “Back” on your browser to return here.)
TALX FasTime (formerly Ti3) service allows
any employee to use a toll-free touch-tone telephone call or the Internet to
report his/her time, expenses and paid time off. The timesheet information is
sent to a customer manager for on-line approval. The Voice/Internet application mirrors your existing time sheet
and does the math as it validates and confirms all entries. This SkilMatch interface moves your expected timesheet
collection process from SkilMatch job orders to FasTime. Once collected, FasTime delivers accurate, pre-formatted time
data back to the SkilMatch server as timesheet batches.
(Click logo for information,
then click “Back” on your browser to return here.)
TALX FasCast (formerly Ti3) Web-based
service allows you to quickly send messages in your own voice to any number of
customers, employees, partners and prospects.
Because the service is automated, you only make one call and FasCast
makes the rest. FasCast can dial any
direct phone number. It even detects
answering machines and voicemail boxes and leaves your message. You can deliver hundreds of “availability”,
“job offer” or other simultaneous messages while you do something else. This SkilMatch interface lets you create the call list as
an output file from a SkilMatch skill search.
(Click logo for information, then click “Back” on your browser to return here.)
TALX UCeXpress (formerly Frick) provides
unemployment cost control programs: Claims Management, Appellate and Hearing
Services, Benefit Charge Audits and Employer Tax Services. This SkilMatch interface collects and formats to files
required by UCeXpress.
(Click logo for information,
then click “Back” on your browser to return here.)
NetProfit (a TALX company) is a profit
enhancement service that reduces tax liabilities through credits and
incentives. This SkilMatch interface
collects, formats and exports the files needed.
(Click logo for information,
then click “Back” on your browser to return here.)
Benefits-In-A-Card offers a range of
benefits, including health insurance for employees. This SkilMatch interface collects, formats, exports and imports
the files needed and received.
(Click logo for information,
then click “Back” on your browser to return here.)
When you combine Create-A-Check software
(from Piracle, Inc.) with this SkilMatch interface you can:
ü Print
MICR/laser payroll checks on "blank" check stock, eliminating
expensive pre-printed forms
ü Print
MICR/laser accounts payable checks on "blank" check stock,
eliminating pre-printed forms
ü Print laser
invoices on "blank" invoice stock, eliminating expensive pre-printed
forms
ü Print laser W-2
and 1099 documents on special perforated laser stock
ü Print checks or
invoices at branches
Internet Job Posting Interface
JobLister
JobLister (a product of dubdubdub) enables you to
post open and available jobs to your Web site and provides prospective
applicants the ability to search open job orders on your Web site and then
apply for the job of their choice. This
SkilMatch interface to JobLister moves your job orders between the SkilMatch system and
JobLister automatically when jobs are opened, filled or cancelled in
SkilMatch.
Alternate General Ledger Interface
(Click logo for information,
then click “Back” on your browser to return here.)
If you ever outgrow the SkilMatch general ledger
(with a limit of 89 branches or cost centers), the NGS Concert Series general
ledger will let you expand that number to 9999 branches or cost centers and
will also provide you with many advanced accounting features that the SkilMatch general ledger
doesn’t
offer. This SkilMatch interface
automatically moves financial data from SkilMatch to the NGS system.
When you combine KeyesFax software with
this SkilMatch interface you can:
ü Store document
images (application forms, reference letters) on your server
ü View or print
or fax those images from any PC anywhere in your network, local or remote
ü Provide all PCs
with a "fax driver" which allows faxing of any document from a PC
without a modem
KeyesFax is also a full-function fax
system for your entire enterprise. All
faxes for your enterprise can be received and distributed by KeyesFax and you
can create "faxing lists" and broadcast faxes as direct mail.
Positive Pay Option
SkilMatch integrated
server software for Positive Pay allows you to download to your bank(s) valid
checks and voids that have been issued in your SkilMatch payroll system and SkilMatch accounts payable system.
Direct Deposit and Pay Cards Option
SkilMatch integrated
server software for Direct Deposit and Pay Cards allows you to download to your
bank(s) an ACH file of payroll transactions that will be directly deposited
into an accounts for each employee.
This function has been completely integrated into the SkilMatch payroll systems
for both temporary staff and permanent staff.
Automated Bank Reconciliation Option
SkilMatch integrated
server software for Automated Bank Reconciliation allows you to upload from
your bank(s) the checks that have been processed through your account(s). These files are then converted to SkilMatch files and are
used to automatically clear those checks through your SkilMatch system.
Timeclocks Interface Option
SkilMatch integrated
server software to interface with customer-site timeclocks allows
timeclock-gathered information to create timesheet batches in SkilMatch. This interface will work with most timeclock systems. This function can also be used with an Excel
spreadsheet as the input source.
Automated Lockbox for Cash Receipts Option
SkilMatch integrated
server software for Automated Cash Receipt Lockbox Processing allows you to
upload from your bank(s) the cash receipts that have been received through your
lockbox account(s). These files are
then converted to SkilMatch and are used to
automatically process and post receipts through your SkilMatch system, without the usual manual
entry. This function can also be used
with an Excel spreadsheet as the input source.
Alternate Timesheet Entry Option
SkilMatch integrated
server software for Expected Timesheet Entry is fast and efficient. You can save hours of timesheet entry. This software allows you to enter timesheets
by just keying hours or just verifying hours on displayed working jobs. You can quickly enter all timesheets for a
customer or for a branch by requesting a screen of expected timesheets... by customer, customer group, or
branch... optionally insert the same
hours for every timesheet... optionally
inserting a check-handling rule for every timesheet... optionally inserting an available rule for
every timesheet... then click to create
a SkilMatch timesheet batch.
Customer and Employee Web Reports Option
SkilMatch integrated
server software and services for Web Reporting enables your customers,
temporary employees or sales staff to have access to on-line reporting of your SkilMatch data through
your Web site.
Using a Web browser on any computer or a Web-access PDA or pocket PC...
ü Your customers
can access data specific to their usage of your services...
...For example, active assignments, hours
and billing, YTD information, etc.
ü Your temporary
employees can access data specific to their work details...
...For example, YTD hours and earnings,
check details, etc.
ü Your sales
staff can access data specific to their accounts...
...For example, a list of their customers
with name, address and phone number, etc.
Data available for Web reporting is only
limited by your imagination...if the data is captured by the SkilMatch system, a report
can be designed to be accessed from your Web site. All report data is “pushed” to the Web site, not accessed from
your server, i.e., data report access from the Web site is not to your server
but is to data which you have allowed to be accessed from the Web site. Accessible data is updated only when you
want it to be updated.
Payroll Tax Filing Services Interface Option
SkilMatch integrated
server software to interface with payroll tax filing services allows you to
outsource tax filing. They typically
assume responsibility for compliance and offer payroll tax filing in all U.S.
states and territories. The two
services we have worked with previously are Ceridian and ProBusiness (now ADP).
Medical Staffing Pay and Bill Options
SkilMatch integrated
server software for staffing companies who provide medical personnel provides
additional software function. We have
two different modules available that enable unique rate structures and payroll
processing and allow unique billing requirements, including billing by shift or
day.-
Daily Pay and Instant Pay Option
SkilMatch integrated
server software for staffing companies that provide day labor personnel
provides additional software function.
This module enables unique workflow processing necessary for a labor
hall. It also provides unique payroll
processing including “walk-up-and-get-a-check” procedures.
ODBC, ADO and SQL Report Writer Options
The SkilMatch database can be accessed using ODBC, ADO, SQL and any other way that
is standard. So customary
report-writers or database access products can connect to, pull from and report
from the database when you need a report or spreadsheet not provided by the
standard SkilMatch software. These
“report” products include Microsoft Word and Excel.
Return to 10 reasons to select SkilMatch
SkilMatch has full-suite training for full-suite systems.
We provide a full-suite training package. Full implementation of a new, full-suite SkilMatch system is
enabled by a Full Suite Training Package.
Training usually occurs at your site over a 60-90 day period. During this time, the SkilMatch training staff
works with you to enable the normal continuation of your daily business while
existing records are converted to the new system manually or
electronically. Our staff has been
qualified to create a smooth transition to minimize impact on productivity
during conversion to SkilMatch. SkilMatch training for
most new customers typically involves sending one or more members of our staff
to your main location for nine days of on-site training and consultation. These nine days are divided into three
sessions.
The first session is 1 day. Usually 60-90 days before your first
"real" payroll, this is a planning and consulting session at your
site. We learn more about your business
and you learn more about SkilMatch. We work with your staff to design
user-definitions, discuss hardware installation, if any, and LAN/WAN setup.
The second session is 2 days. Usually 30-60 days before your first real
payroll, and after WAN communications are
ready, we install the server at your site (if applicable), load software
(if necessary), and conduct data entry and search training for your
trainers. If you’ve purchased a server
from SkilMatch, we provide
minimal, basic training for the IBM operating system software and make you
aware of other sources for additional training.
The third session is 6 days. After conversion of your old data is
complete, we return to your office. We
verify the integrity of your converted data, we train and help you run your
entire first payroll and billing. We
complete training on payables, receivables, and general ledger and we provide
refresher front office training.
SkilMatch has modular training for by-module
systems.
Modular training is conducted through
several phone sessions or can be conducted as full-day sessions at SkilMatch headquarters or
at your location.
ü FrontOffice
implementation is enabled by 8 hours of training.
ü PayBill
implementation is enabled by 16 hours of training.
ü BackOffice
implementation is enabled by 16 hours of training.
SkilMatch has supplemental training for existing
customers.
Additional training or consulting is
available at your site or our site (by the day), or via phone (by the
hour). Where and when the training will
take place is mutually determined by the type of training desired.
Return to 10 reasons to select SkilMatch
SkilMatch is renowned for our premium service and
support.
One
system.
One call for support.
One responsibility.
SkilMatch has world-class support.
A real, live person in our office, answers
our telephone... from 8am until 5pm Central Time, Monday through Friday. The operator connects calls, takes messages
or connects callers, with permission, to our voice mail system. Support calls are handled when you call or,
if all support staff is busy, by a return call within 15 minutes. After 5pm Central time our phone is answered
by an attendant offering two options: (1) leave voice mail for a specific
person or (2) immediately connect the caller to a live person who can contact
the appropriate support staff to return the call. SkilMatch support is
always open.
Always.
Toll-free access...
is provided through our 800 number 24
hours a day, 7 days a week -- whenever you need us.
Free regular hours SkilMatch support...
is provided for most SkilMatch-brand software issues.
Other support...
is available for all issues like PC
software, communications, hardware and other-vendor software.
Programmer-assisted support...
is available for all issues requiring
programmer staff assistance.
After hours support, 24 x 7...
is available for all issues requiring
staff assistance after regular hours.
Free SkilMatch updates...
are provided for standard SkilMatch -brand software
changes and enhancements.
Free installation assistance for SkilMatch updates...
is provided for all SkilMatch-brand server software
changes.
Every system has bells and whistles.
Every system has strengths and
weaknesses.
But, what about the support you need?
Most systems don’t have great support,
24x7.
SkilMatch
does.
Return to 10 reasons to select SkilMatch
There are only two ways to boost profits: More sales and lower costs.
Our integrated software productivity helps you increase
sales.
And our technology infrastructure helps you lower costs.
From servers and database to PCs
and printing to communications to I.T.
staff requirements to e-business...
SkilMatch technology helps you lower long
term and on-going costs FOREVER… which, in combination with increased
sales, drives dollars to where they should be - bottom line profit!
Our servers and database are world class. Whether you use your own server or rent
server access from us over the Internet, you’ll be accessing the same powerful
SkilMatch server programs and a database that is universal, modern and
versatile. Our database is the world’s
most used business database. It is
reliable, stable and scalable. It’s
compatible with ODBC, SQL, XML and other database standards. Virtually all report writing systems,
including Crystal Reports and Microsoft products, are supported. Corporate servers, accessed by ASP
customers, are state-of-the-art, virus-resistant, disk-redundant and
power-redundant IBM eServers.
We use standard PCs and standard printers. Any standard PC with a Windows
2000/XP/Vista operating system, 60MB of available disk space and an Ethernet
card can be a SkilMatch workstation.
SkilMatch products, servers and database are designed to integrate with
Word, Excel, Outlook and other Windows software. SkilMatch can store and retrieve any PC file associated with an
employee, a customer, a job order or a vendor.
We offer HP laser invoices and MICR check printing - and the ability to
print checks in branches.
We use standard secure communications. TCP/IP network protocol, using frame
relay, ISDN, DSL or other broadband Internet connection, is our standard for
network connectivity.
Your I.T. staff requirements are “0” or
minimal. Most of our
customers with less than 50 employees don’t have any I.T. staff. Think how much money they save every year! They don’t
need I.T. staff because SkilMatch software and
servers do the work. Even a very large SkilMatch implementation
doesn’t require a big, costly I.T. staff.
SkilMatch continues to offer enhancements and E-business products that
allow you to leverage your system assets for modern interaction with your
customers and employees. Our software,
our database and our servers are focused on e-business futures including Web
access and HR-XML data. SkilMatch also has a
division, dub dub dub , for designing
and supporting staffing Web sites.
(Click here for dub dub dub information, then
click “Back” on your browser to return here.)
Return to 10 reasons to select SkilMatch
SkilMatch migration makes it easier to upgrade from your old system.
Gives us your old data and we’ll make it look like SkilMatch...
No extra charge!*
Data conversion is
similar to a “conversation” between two people, one who speaks only French and
one who speaks only English. Someone is
needed who speaks both languages to be able to translate!
We’re experts at translating employee and
customer data from your old system to SkilMatch.
It isn’t magic. We wish we could tell you that conversion
is a breeze. No stress, no impact on
your business, no problem. But whether
you are changing from a manual system to a computer system or from one computer
system to another computer system, conversion is something that needs to be
well-planned and well-implemented by experts so that it will have minimal
impact on your business.
Beware of “sales” talk. If another vendor tells you that
conversion is “no problem”... watch
out. Conversion is always a challenge
to an organization. Just training your
people to use the new system has an impact on your business. Being sure that the data you want from your
old system is translated correctly into the new system is a consideration. Working with someone who understands the
challenges and the pitfalls is a must!
We have the experience. We’ve been doing this for a long
time. We know the realities of data
conversion. We know what to look
for. We know how to plan. We know how to work with your people. We know how to handle a conversion so that
the possible negative impact on your business is minimized.
We’ll work with you to make conversion as
effortless as possible.
*Free
electronic data conversion is only available with full-suite training packages
for
“SkilMatch Platinum”, “SkilMatch ASP-E” and “SkilMatch ASP-E+plus”
Return to 10 reasons to select SkilMatch
SkilMatch customers are industry leaders.
If you really want to know about us, ask our customers!
They’re the best source of information for you.
We’re happy to provide references for you to
contact.
Ask them why they chose SkilMatch.
Ask them why they stay with SkilMatch.
Ask them how SkilMatch has
affected their business.
Ask them about SkilMatch 24x7x365
support.
Ask them about SkilMatch user
meetings.
Ask them about SkilMatch IBM
servers.
Ask them about SkilMatch updates.
Ask them about SkilMatch staff.
Ask them anything about SkilMatch.
Coast to coast, we have small, medium and
large customers
and thousands of users.
Please talk to them. Then talk to us.
Self-service menu demo
(A tour of our menu systems and screens.)
Search
and Sales Management (Click “Back” on your browser to return here.)
Payroll
and Billing (Click “Back” on your browser to return here.)
Accounts
Receivable (Click “Back” on your browser to return here.)
Accounts
Payable (Click “Back” on your browser to return here.)
General
Ledger (Click “Back” on your browser to return here.)
Self-service file demo
(A tour of our major files, screens and functions
available while using those files.)
Employee/Personnel
File (Click “Back” on your browser to return here.)
Customer/Prospect
File (Click “Back” on your browser to return here.)
Self-service technical demo
(A tour of operating
systems, security, back-up,
report writers, databases, networks.)
Technical Information (Click “Back” on your browser to return here.)
For a full, on-line demo, please contact
us:
E-mail:
Voice:
Toll free
1-866-SkilMatch
U.S. Mail:
SkilMatch Systems
3000 Weslayan,
Suite 340
Houston, Texas
77027
Fax:
(713) 960-1605